Intelligent Service Solutions

Experience is our strength.

Our experienced service organization team, with over 400 direct service engineers and over 250 certified service partner companies worldwide, ensure the highest quality and fastest system uptime in the market, 365 days/year with local and cost-effective remote support. Maximize the value of Checkpoint Systems solutions in your stores and focus on growing your business.

Checkpoint successfully managed the largest EAS rollouts in retail history.

Trained direct service team mambers on Checkpoint EAS and RFID products.

Dedicated project management expertise

Top 100 retailers - RF EAS Installed in over 60,000 stores.

Field Service and Roll-out experience with Global Apparel Retailers.

Intelligent Network Operations

Network Operation has separate functions:

REMOTE CONTROL/PROACTIVITY

Checkpoint Service continuously monitors the status and the functionality of remote devices. Thanks to Checkpoint’s capabilities and the Service Applications, identifies possible abnormalities preventing service requests at store.

Installed systems status monitor

Checks breakdowns and abnormalities based on predefined KPIs

Proactive technical interventions

Adjust system volume

Adjust system lights

Installation services

Remote maintenance and support service

REPORTING

The Reporting function is identifying issues & trends either in real time or during post report review. An IoT platform that collects data from multiple sources devices and aggregates them into simple and intuitive tables and graphs, using custom reports from the retailer.

System health

Alarm History

People Counting

Video data collection

Store audit and preventative maintenance services

Data hosting, analyzing and reporting services

Wherever you are, there is always an engineer behind your systems

Checkpoint intelligent monitoring solutions are checking continuously thousands of stores worldwide with 10 thousands systems installed on up time and performance. Checkpoint remote maintenance services allows to solve more then 80% at “first time right”, with over 400 direct service engineers and over 250 certified service partner companies on all major retail markets to support quickly when onsite service is required.

60.000+

Installations/Year with Direct
Engineers and Indirects
Partners

190.000

Service Calls/Year

nearly 400

Direct Engineers Worldwide

World

CHECKPOINT RF/RFID

WW Deployments include: Australia, Belgium, Brazil, Bulgaria, Canada, China, Czech Republic, France, Germany, Hungary, India, Italy, Japan, Kuwait, Lebanon, Malaysia, Morocco, Netherlands, Poland, Portugal, Romania, Russia, Singapore, Spain, Sweden, Turkey, Taiwan, United Arab Emirates, United Kingdom.

Customer recognitions

Tesco Value Award’ for dedicated support and service in delivering the various EAS project and initiatives, and also in going the extra mile to support the Security & Shrinkage team

With RFID-enabled DCs and stores, we will improve our stock data accuracy and reduce Not-On-Shelf-But-On-Stock (NOSBOS) so that customers find the right color, size and fit. With RFID, we are building the basis for the C&A omni-channel strategy.” Joachim Wilkens, Head of Functional IT and Supply Chain Development at C&A Europe

This rollout has already positively impacted our profitability. We could not be more pleased with the results and the partnership with Checkpoint, especially with the implementation speed." Julie Giblin, Family Dollar’s VP of Loss Prevention