In this ever-evolving world, it’s crucial to digitalize inventory systems and get ahead of the curve, optimizing the store experience for your customer. For general merchandise, those challenges include inventory accuracy, in-store availability, high theft levels, and creating a seamless omnichannel experience for their customers.
Services like BOPIS (buy online, pickup in store) are critical to the customer experience. Without sufficient, up to date knowledge of inventory, it’s incredibly difficult to cater to the quick expectations of customers. Implementing inventory management tools allows store associates the ability to assist customers more efficiently.
In addition to other benefits, RFID technology helps General Merchandise retailers gain full visibility and traceability of their inventory across the supply chain and store spaces creating a better experience for the customers.