Don’t let self-checkout walk-aways, get away!

Don’t let self-checkout walk-aways, get away!

Self-Checkouts (SCO) offer retailers labour cost savings and their customers improved convenience.

With increased convenience can come increased losses, and stores where 55-60% of transactions went through Fixed SCO can expect their shrinkage losses to be 31% higher than non SCO stores, according to the recent ECR Group report* .

Walk-aways, where final payment is not made but the goods are taken anyway, are a shrinkage loophole for many retailers using Self-Checkouts, according to the same ECR Groups report into typical SCO security issues.

RF tags are a proven way of reducing shrink at the SCO, and there are various ways to ensure that misuse of the SCO does not translate into lost products by improved integration with RF technology.

Normally RF tags are deactivated at the SCO when products are scanned individually by the customer, as the deactivation process for tags is linked to the scanning action itself.

An example would be if a customer scanned a basket of goods but did not complete the payment process and simply walked away, the EAS system would NOT alarm because the tags had been deactivated.

Checkpoints alternative deactivation process deactivates labels ONLY when final payment has been made. Simple but effective, this means that the secured products will still alarm at the exit if they have not been paid for.

We can locate the RF tag deactivation antennas at the weight scale and bagging areas, and RF tags are deactivated in a single operation, on receipt of a payment confirmation message from the SCO software.

RF tagging complements the set of Loss Prevention tools available at the SCO. Losses are driven down, and another shrinkage loophole is closed.

Want to learn more about our SCO Loss Prevention solutions? Contact Us. 

*Self Checkout in Retail- Measuring the Loss- ECR Group October 2018


ECR drivers of loss







Download “ECR Self Checkout in Retail: Measuring the loss” report HERE

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About Checkpoint Systems

A division of CCL Industries, Checkpoint Systems is the only vertically integrated RF/RFID solution provider for retail. With consumer demands accelerating at an extraordinary rate driven by technology, Checkpoint delivers intelligent solutions – bringing clarity and efficiency into the retail environment anytime, anywhere. Through a unique offering of software, hardware, labels, tags and connected cloud-based solutions, Checkpoint optimizes retail operations and efficiencies with real-time intuitive data delivered throughout the supply chain and in-store resulting in improved profitability and an enriched consumer experience. Checkpoint’s intelligent retail solutions are built upon 50 years of radio frequency technology expertise, innovative high-theft and loss prevention solutions, market-leading software, RFID hardware and comprehensive labeling capabilities to brand, secure and track merchandise from source to shelf.